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It wasn’t meant to be that way! I used to work for British Caledonian and went to LA to test a new reservation system enhancement. We were met at the airport and told that it wasn’t available so elected to come straight back on the same aircraft!
This was before email so communication was...
Heathrow to New York on Concorde. Very narrow bodied, service was great and didn’t have enough time to sleep. But I imagine that this plane doesn’t really count.
I
I spent twenty years in BA’s revenue management department doing exactly that. It’s not an exact science but we got it right about 98%. When it does go wrong we buy ourselves out of trouble. By paying compensation often well in excess of the price of the ticket, paying for meals and...
There’s a security issue if someone travels on a flight they’re not booked on and checked in on and even more so if their bag is on a flight that the passenger isn’t on.
Quite. The boarding pass scanner would always ‘beep‘ angrily and turn red if there were seat changes made after the original boarding pass was issued. This happened a lot especially on long haul flights especially when you had upgrades and seating people together and for many other reasons...
To my shame I let it happen once and actually boarded a passenger for a completely different flight! I should have checked the boarding pass more carefully and realised when the boarding pass reader flashed red and made an uncomfortable noise something wasn’t right. Fortunately a much more...
Thanks, that reminds me. I used to work for British Caledonian and one flight a day went from Gatwick to Glasgow then to Edinburgh before going back to Gatwick, BR949 and it was known as the round Robin.
It’s not a Revenue Management decision, I spent most of my career in BA’s Revenue Management department and we only dealt with maximising revenue on aircraft, most noteably through overbooking. Putting passengers on buses is for operational reasons. Now working at the airport for them, BA...
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