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So to update you guys.... After numerous appeals back and forth with their independent appeals service - who happen to be the biggest crock of ****! This is part of what was included in my last letter from them:
Your case has been fully considered by an independent panel consisting of three...
Sorry but that is contradicting - how can they get away with issuing these penalties yet have their conductors doing the complete opposite and offering to sell tickets! Anyhow, following a call to Northern earlier today, they acknowledged the issue or flaw on the appeals website, asked me to...
So yes the signs are there as already pic'd above. However, I still don't understand how their signs suggest that one cannot board a train without a ticket yet the conductors on the trains still offer to sell tickets which was the case today. I also attempted to purchase a 7 day season ticket...
I will be calling them tomorrow to explain how I missed the window for appealing, I will then ask what my options are and if I have to pay, I will do so with full intention of taking it further. Will also look out for these penalty notices that are meant to be visible on both platforms.
Mate not being funny, but why should I have to do anymore other than follow the instructions on the notice. For me doing so online was the easiest option but as said before, it didn't recognise my ref number. I have a pic to prove this! It's also worth noting that I have always purchased a...
The other point I'd like to point out is, if its an offence to board the train in question without a ticket then why have I on many occasions purchased my season ticket since moving address from a conductor offering the sale of tickets? Just seems contradictory to me!
I've never used the machine to purchase a season ticket and didn't know that such a facility was available. As mentioned in my initial post, I've always purchased my ticket from the booking office. This station is just a platform with the single machine.
Hi all,
New to the forum but in need of some advice re the above. So I've been a regular Northern Rail traveller (season ticket) for the last few years. My normal route of travel has been Bradford Forster square which is where I would renew my weekly season ticket. However, having moved...
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