Recent content by 91101

I'm conscious that Mike has just locked the thread on the strike, but in terms of the relevance of the industry to the public, it does concern me the impact that any national strike will have. I dont want to be a doomsayer, but there will be companies out there looking at how they can 1) profit...

I think the two operations between a huge multi region partially council funded bus operation and two very small family style commercial open access TOC's is not comparable and that Martjin, who has a history of improving customer service, developing engaged teams and driving profitability...

The problem is you are very correct with this statement - so much so the French got so sick of RAPT going on strike they ended up converting lines to full automation! Mr Intel and Mrs AMD don't go on strike apparently!

Sorry Fokx, but that doesn't sit quite right with me, you're right I think that some front facing customer service staff can be apathetic, especially in Tesco's or F&B staff in a restaurant, but the railway, and for the vast majority of jobs on the railway these are not low paying, basic entry...

Well said, quite frankly the level of professionalism employed in the basic disciplines of just showing some care for what you are doing and the people you are transporting would go a long way. Far too many of the grade forget the link between the hunk of metal they operate and the fact that its...

Well going on strike certainly isn't providing a reliable train service! 1654115328 I mentioned nothing about RDW

It's a very clear link. Biggest driver of passenger satisfaction on the railway is punctuality and reliability. If the drivers, one of the main operational components are there at their train with their well paid bum in the seat 100% of the time then that will drive passenger satisfaction and...

You should be seeing Green East Coast branded posters going up over the route and already on social media.

Yes. Kings Cross Remodelling Kings Cross Recontrol Stevenage Overheads St Neots track Newark All done to spec and to time!

Yes all 5 of the major projects underway this weekend handed back right time.

The team running this project for GTR is the same people who did Brighton line closure and no stone has gone unturned in terms of trying to get the message out. They have been using a lot of info to try and get the right number of buses. I spoke to some agency staff at Hitchin a few weeks ago...

https://eastcoastupgrade.co.uk/disruption/august-travel-disruption/ Ya’ll might find this interesting.

The sweet spot for rail is journeys between 2.5 and 3.5 hours where rail can achieve a massive market share. Most BA traffic now from Manchester is for connections rather than what is termed O&D traffic. A few years before the West Coast Route upgrade with 1 train an hour to Manc, rail lagged...

Having had experience at working for a TOC that was entirely Bus Co owned and one that has some involvement from a foreign state railway, I have to be honest and say that I haven't seen much difference between the two. We did some work with our parent company state partner and the differences...

Other than the aforementioned 377/5 issue with FCC, the 221/220 fleet was entirely grounded on one of the May Bank holidays in 2005 owing to an explosion in part of the door mechanism which injured a fitter at Bristol in the early hours of the morning. The fleet had to be checked for defects...