Recent content by 76020

I travelled between Leeds and York yesterday and I was very surprised to see how much electrification work has been completed. Here are the details, starting at just north of the Neville Hill depot, electrification bases are installed up to about half a mile further north, then the masts and...

So did I. I think we have all had enough of this, I am going to cut and run. There will be one last post from me which be the answer from C2C which I expect will be a waste of time. 1784788083 Perhaps he resigned to get a post in Andy Burnham's new government.

Part of the train was in complete darkness. 1784753931 Of course not

You could say yes or no, but my place is not in complete darkness. 1784753768 How do you know if this was the case?

For example, Network Rail have engineers on call to maintain the signalling equipment, i.e. the signals, point machines etc, they are called maintenance engineers, part of their job is not only to fix things when they go wrong, they also do regular maintenance, they maintain whatever needs to be...

If a fuse blows in your house and you replace it, then you are carrying out maintenance of your property, i.e. to maintain it to a certain level. Maintenance is defined as maintaining what ever needs to be maintained to an acceptable level, the train was not maintained to this, i.e. dark...

Obviously the lights, what is involved in getting them working?, I have no idea, as I have already stated I am no electrician. I have found that nearly every reply has not mentioned that it is the train companies fault, instead it has been thrown back at me for bringing this up. In saying that...

If it is not poor maintenance, then how did it happen? There were other lights out, which was apart from the area that was in darkness, this suggests to me that this coach has been running with reduced lighting for some time. I really believe that this thread has run it's course and as I have...

As I have already stated, the poor state of the lighting, the train care team not doing their job. I always tried to do a good job in the profession that I was in, but I knew some people who I worked with who could not care less and all they are worried about is getting paid. We are going away...

I totally agree with you about the answer that I expect from C2C, but I also expect a follow up E-Mail to ask me how did we do with your query, which is basically a load of hot air and nothing will get done. I must say that the reason and the only reason that I posted this is to ask if anybody...

As I have already stated, I have informed C2C by using their complaints website and they should deal with it and I did not inform the driver because it was late and I wanted to get home. The driver should have noticed this as well when he changed ends, so he should report this. The train care...

Thank you for your reply, from my outward journey, which was during the evening peak, I did notice that there were spare EMU's at East Ham depot, so they could have swapped the units with others which were available or if this coach was the only one affected, switch this particular coach out of...

Thank you for seeing my point of view, to answer previous points, no I did inform any member of staff at the time, the only person I could have i formed would have been the train driver. I will post the reply from C2C.

Can someone take this seriously please, it is the train operating companies to make sure that their trains are as safe as possible, my journey was just after the England defeat against Argentina, therefore some people are not going to be very happy. The lack of lighting is not a positive, it...