Dwarfer1979
Member
As others have said there are lots of these unmarked stops, either identified as long standing custom and practice stops or slightly more arbitrary virtual stops needed to make various information systems work. Before the invention of the NAPTAN bus stop database operators were quite happy to just go out and attach a flag to a convenient pole (road signs or street lights as you haven't been allowed to use telephone poles for decades due to safety concerns of line maintenance staff falling and hitting them) but in rural areas there often wasn't anything available to attach one to but with the need to keep records accurate this has become less common. If the council is to create a physical stop there has to be a full health & safety review and public consultation, significant costs and time is involved before you can actually erect a stop and at certain locations it is quite possible of objections (such as by the police for road safety matters) so leaving as is often is the best option.
For my employer, to give the flexibility to meet customer needs, almost all services have the wording that "in rural areas & roads with no marked bus stops Hail & Ride will be in operation" though in the last year the Licensing Office have begun tightening up a bit and wanting to clarify which sections this particularly applies to so I now sometimes have to go through and actually check if there are physical stops at locations or not. Our advise to customers when they contact us to check things like this is to stand in a location that has a clear line of site for the oncoming bus so the driver can see you in plenty of time to slow down (and also for following vehicles to see a stationary bus with plenty of warning) and to clearly indicate for the driver with plenty of notice. Our customer services team do occasionally have people contact us to clarify these type of locations, often like you visitors or first time users, and when that happens we will look at the point they want to board on Google Streetview to assess those site lines and advise the customer of whether the requested point is the best one or if there is a better location nearby to wait (often they will ask the advise of myself as the scheduler, and as a former holder of a bus license, or another colleague as an ex-bus driver) and we rarely have issues around buses stopping in these circumstances (and I can't remember having a complaint of such if advise has been sought before hand).
In these type of circumstances I would certainly suggest getting contacting the relevant operator of the service and getting confirmation and advice from them of the best steps for their service but these things are longstanding (dating back to the origins of the bus) so drivers are used to dealing with it as a base concept.
For my employer, to give the flexibility to meet customer needs, almost all services have the wording that "in rural areas & roads with no marked bus stops Hail & Ride will be in operation" though in the last year the Licensing Office have begun tightening up a bit and wanting to clarify which sections this particularly applies to so I now sometimes have to go through and actually check if there are physical stops at locations or not. Our advise to customers when they contact us to check things like this is to stand in a location that has a clear line of site for the oncoming bus so the driver can see you in plenty of time to slow down (and also for following vehicles to see a stationary bus with plenty of warning) and to clearly indicate for the driver with plenty of notice. Our customer services team do occasionally have people contact us to clarify these type of locations, often like you visitors or first time users, and when that happens we will look at the point they want to board on Google Streetview to assess those site lines and advise the customer of whether the requested point is the best one or if there is a better location nearby to wait (often they will ask the advise of myself as the scheduler, and as a former holder of a bus license, or another colleague as an ex-bus driver) and we rarely have issues around buses stopping in these circumstances (and I can't remember having a complaint of such if advise has been sought before hand).
In these type of circumstances I would certainly suggest getting contacting the relevant operator of the service and getting confirmation and advice from them of the best steps for their service but these things are longstanding (dating back to the origins of the bus) so drivers are used to dealing with it as a base concept.

