I was on 1E24 1700 Edinburgh to Kings X, travelling Invershin to Brockenhurst, and my brother was on 1Y20 1828 Newcastle to Kings X, travelling Invershin to Nottingham. These were some of the first trains to reach the scene.
All was well until somewhere north of Retford, where we emergency stopped. We sat for a few minutes, before slowly moving forward to Retford station. The train manager (or whatever they are called now) informed us that there was a suicidal male on the tracks about 400 metres in front of our train, and the emergency services had taken over the scene. There were also reports of him needing medical attention, and later of him being in a very hard to reach place, but I don’t want to speculate.
The train manager did an amazing job. He went through the train asking everyone if they were ok and whether they needed help, and free water and a snack were given out. The announcements couldn’t have been better. “We have over 300 people to get home, including families with children and the elderly. We understand this is a difficult situation, but we have to prioritise this vulnerable man’s safety. If he was your brother or son, your loved one, you would expect the same.” Something along these lines, and well as regular information updates. Apparently someone on the train was sick, and so the doors were opened and we were let out onto the platform.
My brother’s train (1828 from Newcastle), then arrived on the opposite platform. The doors of his train were not opened (very frustrating as he could have easily got to Nottingham via a change at Worksop), and eventually it went back north, to wait an hour outside Doncaster (meaning he missed the last train back to Nottingham). Apparently there was no visible staff other than the caterer on his train. At Doncaster he says there were busses and arrangements being made for London bound passengers, but not much for anyone else. A difficult evening for all involved by the sounds of it. In the end he got to Nottingham via a taxi from Sheffield, and I diverted to Nottingham via a change at Worksop.