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A scam phone calls and emails discussion.

dangie

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It screens out the victims to ensure they only the most gullible reply — and that is exactly who they want to talk to.
The unfortunate thing is that it is not a crime to be gullible or trusting. There are many, usually older citizens but not always, who are trusting and can’t understand why anyone would be anything but.

I, on the other hand, have got so cynical and untrusting in my old age, I don’t believe most of what I hear or read. That is just as bad as the opposite.
 
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John Webb

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I had a considerable increase in scam phone calls to my landline in July - 26 compared to 16 in July. None of them get through to me as unknown callers are asked to announce themselves so none do and so I don't get troubled by them. I then look them up at my leisure.

But I had one on my mobile a couple of days ago "We're ringing about your diesel emissions claim." which of course I've never made. So they were given a short indication of what they might do with their claim.
 

A Challenge

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I had a call last week around 17.30 calling to talk to a relative about NS&I. It was a Halifax number (01422). I didn't recognise the area code so being narked and about to cook my dinner, I put the phone down.
NS&I phoned me a few years ago when I still had an account with them and started asking for my security information, so I hung up on them. I phoned them myself later on and was told this call was genuine...
 

Chrius56000

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18 Aug 2010
Messages
262
Location
Walsall
Never answer them but my in-laws use a cub whistle on their spam calls when a scammer speaks.
Please ask her to stop. It can be charged as assault and land her in court.

. . .Is it actually risking being done for "assault" to do (or attempt to try!) this over the phone, and are there any known prosecution cases for this? (I ask purely out of curiosity!)

. . .I'm an electronics engineer and I own tunable audio generators capable of a very high output that I'm sure could potentially damage a person's hearing over a headset – the saving grace being there's no means of directly connecting such a device to a phone other than via the microphone built into the phone and these restrict the amount of modulation that you can transmit!

. . .(With old landline phones the Audio Input to the internal modulator was accessible if you knew something about electronics, so you could (potentially!) switch on a loud screech, etc., from a generator, but obviously in mobiles you have no access to them!)
 
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Buzby

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Wasn’t it in the hope of causing ‘annoyance’ as opposed to physical harm? Think of the folk who called fax machines in error!
 

dangie

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Rugeley Staffordshire
When my granddaughters were young about 2 or 3, when I received a scam call I often passed the phone to them. They could rattle on for hours. The scammer invariably hung up.
 

The exile

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Somerset
Recently had a couple from a very unconvincing American-accented computer voice claiming to be from “His Majesty Revenue and Customs”. I know the tax authorities sometimes have a high opinion of themselves, but that was one step too far.

== Doublepost prevention - post automatically merged: ==

Repeatedly.

I’ve today had several texts from a new number saying “Dad, this is my new number”

Do people really fall for things like that?
How many men are there in the country with children?
Of those, for how many is text the /a normal way of communicating?
Of those, how many know that their child (of any age) loses things like phones or has previously changed their number.
Obviously I have no idea, but I suspect that at any one time it’s remarkably high. Only a small percentage need to have their guard down for the scammers to get their foot through the door.
 
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PeterC

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Wasn’t it in the hope of causing ‘annoyance’ as opposed to physical harm? Think of the folk who called fax machines in error!
About 30 years ago the company that I worked for would send out prices by fax overnight. There was a wrong number in the recipient list and some poor devil was regularly woken at 3AM. The BT nuisance calls team had rather a sense of humour failure over the issue.
 

Buzby

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The screech from those isn't very loud or continuous, though?
Certainly as loud as the network would allow (primarily to keep the signal to noise ratio (for reception) manageable). Stories of 'midnight calls' were legion and the recipient couldn't stop them - other than going off hook. In my case I had to hook up a fax switch to receive it to see who was sending sales figures to me.
 

Leyland Bus

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York
Repeatedly.

I’ve today had several texts from a new number saying “Dad, this is my new number”

Do people really fall for things like that?
A colleague had the same not so long ago, his daughter is forever loosing her phone. He says he was quite taken in until they asked for £1400 and he then knew she'd never ask for money that way but he said he was rather convinced for awhile...
 

DannyMich2018

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A colleague had the same not so long ago, his daughter is forever loosing her phone. He says he was quite taken in until they asked for £1400 and he then knew she'd never ask for money that way but he said he was rather convinced for awhile...
I had that one in my Spam Text folder a while ago. Also yesterday had an email from FB saying someone's tried to log into my account, I went into my FB settings and couldn't see anything untoward.
 

PeterC

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29 Sep 2014
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I have been reading a fascinating thread on Tripadvisor about Bookings.com. It is claimed that there is malware available that allows a scammer to take control of a hotel's bookings.com portal and send scam messages from a legitimate source.

Another reason for booking direct with the hotel.
 

Bradford PA

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Luton
I have been reading a fascinating thread on Tripadvisor about Bookings.com. It is claimed that there is malware available that allows a scammer to take control of a hotel's bookings.com portal and send scam messages from a legitimate source.

Another reason for booking direct with the hotel.
A while back, after booking with Bookings.com, I was messaged directly from the "hotel" asking me to resubmit my payment details to "confirm" my payment. The original payment (which had already gone through successfully) was paid in pounds and the request was for the equivalent amount but quoted in Euros. I contacted the hotel and they told me that this was a regular issue and Bookings.com were investigating.
 

Mcr Warrior

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I contacted the hotel and they told me that this was a regular issue and Bookings.com were investigating.
By "regular", did the hotel mean a frequently occurring attempted scam? Presume the hotel's account with booking.com, or the platform itself, must have been compromised? Or are the scammers just guessing that you've recently made a booking?
 

PeterC

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By "regular", did the hotel mean a frequently occurring attempted scam? Presume the hotel's account with booking.com, or the platform itself, must have been compromised? Or are the scammers just guessing that you've recently made a booking?
I have heard that hotels are tricked into downloading malware that opens their bookings.com portal to the fraudsters. This means that the emails come from the hotel's real account.

It's also been suggested that b.com themselves have suffered data breaches.
 

Buzby

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I got hit by this - AFAICT the hotel said Booking Com set up 2FA to counter hotel accounts being hijacked. Yet my scammer fully named me and my date of arrival in an official b.com email. As they only requested a Credit card number to check validity (and would not be charged), my bank app alerted me to a debit attempt which I declined, but I called the bank for clarification who said there was nothing suspicious. In an exchange over chat (which were the scammers) they resent the ‘validation’ request which I approved. The ‘shadow’ charge turned out to be a real debit - so I called the bank again. They told me the debit was in US$, by a card processor in Victoria, Australia - I asked them to reverse the obvious fraud, but they declined initially because I ‘approved’ it using their App! But I had to have my card cancelled and reissued.

Both b.com and the hotel denied there being any fault on their side, although the Scottish hotel said b.com suspended their access for 3 week. I have lost count of accommodation vendors who sent you a URL to access door codes etc, whist b.com states you must NOT click on links! Damned if you do, and damned if you don’t!
 

lookapigeon

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18 Dec 2009
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186
It always pays to be suspicious these days, I never would respond to any hotel's request to "confirm" my credit card details if I'd booked directly through a third party site like booking.com and I'd tell the hotel to talk to booking.com, since they're who I have paid, not my problem.

Although I'm not surprised people get taken in - companies also have themselves to blame. They seem incapable of actually writing the pertitent information in the message or the email.

Why would a hotel send you a URL to access door codes rather than writing it in the message itself?!

Probably the same idiots at Barclays bank that decided to write their emails - they email saying 'We just wanted to remind you that changes to your savings rates take effect ‌on ‌4 August 2025. Please search ‘Barclays savings interest rates’ online for more details.'. Why the F should I, you emailed me, so just write the previous and new interest rates in the damn message rather than clogging up my emails with another message and making me do more work?

Or, perhaps a travel agent I bought a flight from and constantly sending me reminders to check in online, yet the airline didn't offer online checkin for people flying from certain airports, only at the desk. If you followed the address, it would try and log you into the backoffice of the airline's portal for travel agents. Very confusing!
 

MP33

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19 Jun 2011
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When I was a Civil Servant, and we were on the Government telephone network. We had the first 1000 or so numbers on the exchange. The times that someone in another department sent a Fax without 9, for an outside line, and it was received on one of our phones. We would transfer the call to the Fax Machine.

One department used to send a lot of commercially sensitive material, to the wrong number.
 

pokemonsuper9

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When I was a Civil Servant, and we were on the Government telephone network. We had the first 1000 or so numbers on the exchange. The times that someone in another department sent a Fax without 9, for an outside line, and it was received on one of our phones. We would transfer the call to the Fax Machine.

One department used to send a lot of commercially sensitive material, to the wrong number.
At least it was internal rather than being sent to someone external and incorrect.
 

PeterC

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29 Sep 2014
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Getting lots of follows and direct approaches from "Palestinians" on social media with GoFundMe links. There are some genuine ones out there but I am afraid that all are getting blocked.
 

greatkingrat

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Getting lots of follows and direct approaches from "Palestinians" on social media with GoFundMe links. There are some genuine ones out there but I am afraid that all are getting blocked.
Even if they are genuine, giving money to charities operating in the area is better than giving it to one individual.
 

Trackman

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28 Feb 2013
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Lewisham
Got one of those 'Mum, save my new number ..... ' texts. Didn't know I was a mum lol.
How are scammers exploiting this? Is something like send me £50 cos I'm stuck somewhere or whatever?
 

Railwaycat

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15 Jul 2023
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Derbyshire
NS&I phoned me a few years ago when I still had an account with them and started asking for my security information, so I hung up on them. I phoned them myself later on and was told this call was genuine...
It's more likely to be genuine because that was your bank (they could have made a wild guess I suppose). What isn't genuine of course is the ones that start "This is bank security"...

We've had two today, one was the Yorks/Lancs accent woman (again) claiming she was "your local energy advisor", and another odd one (might have been a genuine wrong number, she left two messages) "Hello Mark, it's (some company name I didn't get) I'm calling about your enquiry about making a will" I'm not Mark - was she hoping I might not have a will and might ask for details about making one?
 

DerekC

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Hampshire (nearly a Hog)
I have started getting texts supposedly from a headhunter, telling me that they have a client with just the job for me - please click on the following link to upload my CV. No doubt that goes on to a request for credit card details or to send a photocopy of my passport, but I haven't tried to see. Since I retired quite a few years ago the scam is obvious, but if you were desperately looking for a job ...??
 

d9009alycidon

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22 Jun 2011
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Eaglesham
I have started getting texts supposedly from a headhunter, telling me that they have a client with just the job for me - please click on the following link to upload my CV. No doubt that goes on to a request for credit card details or to send a photocopy of my passport, but I haven't tried to see. Since I retired quite a few years ago the scam is obvious, but if you were desperately looking for a job ...??
If you were registered with any job agencies in the past, chances are that they still have your details on a database. Many agencies will run search algorithms of those databases and automatically send out emails to anyone vaguely matching a clients requirements. I get them now and again, like you I am retired so I just ignore them.
 

Oxfordblues

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22 Dec 2013
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I'm now so careful about being scammed that I no longer have a landline, I don't answer calls on my mobile phone, I don't respond to unsolicited e-mails and texts and I don't even answer the front door unless I'm expecting someone. If you really need to contact me you'll have to write a letter, but I don't even read most of my mail.

It's rather sad in a way that I've become more isolated from the world because there's no one you can trust anymore!
 

MotCO

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If you were registered with any job agencies in the past, chances are that they still have your details on a database. Many agencies will run search algorithms of those databases and automatically send out emails to anyone vaguely matching a clients requirements. I get them now and again, like you I am retired so I just ignore them.
I had a phone call about a job recently, and I have never been registered with an agency, nor am I on LinkedIn.
 

snail

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16 Jun 2011
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t'North
A friend posted on X about claiming delay repay following the disruption at Wigan on Wednesday. Within 20 minutes they got a message from "customer services" offering to sort out a refund via WhatsApp. They realised it was a scam when asked to download an app and enter their account details. Fortunately they didn't.
 

Stan63

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20 Apr 2014
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Paisley
Over the past few weeks i've been getting texts with group chat requests including one asking me to claim my 300 winter payment. 300 what I wonder. All the group chat things were deleted.

Stan
 

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