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Eurostar running trains with empty seats

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paul1609

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AIUI that part of the plan was dropped very quickly, so St Pancras was known to be the sole London terminal for quite some time.
The decision was taken in 2004 after construction of phase 2 and St Pancras changes had started. The swap occured in 2007. It was entirely Eurostars decision on cost grounds after millions of taxpayers pounds had been spent.
If Eurostar want changes now it should entirely be paid for by their ticket prices especially whilst Ebbsfleet, Ashford and Frethun remain unserved.
 
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FOH

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St Pancras was designed to be one of two London terminals. It was Eurostars decision to close Waterloo International to save money. Theres still 7 miles of expensive ac electrified railway in Kent plus a high speed junction quietly rusting away as testimony.
+ Of course Stratford International; Ebsfleet International and Ashford International all sharing the customer throughput. What Eurostar have chosen to do is put an entire region's throughput through one single small chokepoint and then moan there's nothing they can do.
 

zwk500

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The decision was taken in 2004 after construction of phase 2 and St Pancras changes had started. The swap occured in 2007. It was entirely Eurostars decision on cost grounds after millions of taxpayers pounds had been spent.
Ah, interesting. These things are always hard to disaggregate what Eurostar was saying for a long time and what politicians desparately wanted to believe. Stratford was similar - Politicians drove the 'International' dream, but Eurostar was saying from day 1 they wouldn't serve it.
 

RT4038

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Of course it does.

If it takes 3 hours to check in 18 coaches of worth of people, then you need to start 3 hours before departure. If you run three 6 coach trains instead and it takes 1 hour to check people in, the first people need to be there 1 hour before their own departure.
With three times the amount of Drivers and other costs. Sounds like the sort of rabbit hole the UK rail network went down 20 years ago and is now finding it can't afford......
 

duesselmartin

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St Pancras was designed to be one of two London terminals. It was Eurostars decision to close Waterloo International to save money. Theres still 7 miles of expensive ac electrified railway in Kent plus a high speed junction quietly rusting away as testimony.
that explains why Waterloo had such an elaborate terminal. I always assumed it was misplanning.
I guess one could activate Stratford as a second terminal? An idea might be St. P for Paris, Stratford for Brussels?
 

zwk500

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that explains why Waterloo had such an elaborate terminal. I always assumed it was misplanning.
Tbf it was the terminal for 13 years, it's not like they were going to cope with a portacabin for a decade and a half.
I guess one could activate Stratford as a second terminal? An idea might be St. P for Paris, Stratford for Brussels?
Not really, because Stratford doesn't have any of the security or passport equipment fitted. It'd also be a nightmare managing the paths in and out of St P when shunting across. The cost of operating a 2nd terminal was part of the reason why Waterloo was abandoned, so opening Stratford wouldn't be a great idea.
Starting from St Pancras but just calling at Ebbsfleet would make the most sense for ways to fill the trains, especially if it's only needed for peak hours. But E* have said they don't want to open Ebbsfleet.
 

RT4038

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Tbf it was the terminal for 13 years, it's not like they were going to cope with a portacabin for a decade and a half.

Not really, because Stratford doesn't have any of the security or passport equipment fitted. It'd also be a nightmare managing the paths in and out of St P when shunting across. The cost of operating a 2nd terminal was part of the reason why Waterloo was abandoned, so opening Stratford wouldn't be a great idea.
Starting from St Pancras but just calling at Ebbsfleet would make the most sense for ways to fill the trains, especially if it's only needed for peak hours. But E* have said they don't want to open Ebbsfleet.
Would Stratford (if kitted out) have capacity for 900 passenger trains to start/terminate there, in terms of waiting room etc? On arrival passengers would be dispersed by DLR (? capacity) and by the next Javelin to St Pancras presumably? Or do arriving trains stop at Stratford and St. Pancras, but departing Brussels trains only from Stratford?
 

zwk500

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Would Stratford (if kitted out) have capacity for 900 passenger trains to start/terminate there, in terms of waiting room etc?
I have no idea. Either way it's not going to happen because you'd need to get the equipment from somewhere, most likely Ashford.
On arrival passengers would be dispersed by DLR (? capacity) and by the next Javelin to St Pancras presumably? Or do arriving trains stop at Stratford and St. Pancras, but departing Brussels trains only from Stratford?
Arriving passengers are not the problem. I would imagine the obvious thing to do is to sell tickets from St Pancras on all trains, but stop at an intermediate station to top up the numbers. Then you avoid the issues of overloading any one station but don't have the operational problems of trying to turn short. However you'd go for Ebbsfleet not Stratford if you're re-opening any of the stations on HS1.
 

mike57

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Having used Eurostar both pre and post Brexit I do not believe the need to stamp passports is the problem, the time spent at the French Border police window has only increased by a few seconds. I think the issue is lack of staff, and the fact that St Pancras can only process about 1800 per hour. Closing Ebbsfleet has to have increased pressure at St Pancras, Ashford less so. I do feel blaming it on Brexit is at least in part politics, I think the reality is even without Brexit St Pancras would currently be under resourced and there would be problems.

You are left with 2 choices, expand St Pancras and staff it to cope with demand or open a second terminal. As I have said in another thread I think not linking HS1 and HS2 was a missed chance, as the second terminal could have been in the Midlands, and the infrastructure would mean high speed running all the way, but it wont happen now. So I think the only option would be to somehow expand St Pancras, which will be easier said than done. Is there any possibility of rerouting SE services anywhere else? Then use that space. Or maybe go upwards, creating space above the platforms. Not easy to see an easy solution.

Regarding Waterloo as the second terminus surely the issue is the long drag on low speed 3rd rail electified lines across south London, longer journey time = less attractive unless you need Waterloo for onward travel, and poorer unit and staff utilisation because of it.
 

RT4038

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I have no idea. Either way it's not going to happen because you'd need to get the equipment from somewhere, most likely Ashford.
Buy some more? It isn't a limited commodity. Move the existing stuff from both Ashford and Ebbsfleet.

Arriving passengers are not the problem. I would imagine the obvious thing to do is to sell tickets from St Pancras on all trains, but stop at an intermediate station to top up the numbers. Then you avoid the issues of overloading any one station but don't have the operational problems of trying to turn short. However you'd go for Ebbsfleet not Stratford if you're re-opening any of the stations on HS1.
But Ebbsfleet only produced relatively (to a 900 seat train) small numbers of passengers. This is not going to make sufficient difference. Stratford is more likely to produce worthwhile numbers (if the infrastructure can cope of course?)
 

zwk500

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Having used Eurostar both pre and post Brexit I do not believe the need to stamp passports is the problem, the time spent at the French Border police window has only increased by a few seconds. I think the issue is lack of staff, and the fact that St Pancras can only process about 1800 per hour. Closing Ebbsfleet has to have increased pressure at St Pancras, Ashford less so. I do feel blaming it on Brexit is at least in part politics, I think the reality is even without Brexit St Pancras would currently be under resourced and there would be problems.
5 seconds x 2000 people per hour = 10,000 seconds per hour. That's a lot of delay. Brexit is not solely responsible, but it certainly is a factor. Or, more accurately, the way Brexit has eventually been done.
You are left with 2 choices, expand St Pancras and staff it to cope with demand or open a second terminal. As I have said in another thread I think not linking HS1 and HS2 was a missed chance, as the second terminal could have been in the Midlands, and the infrastructure would mean high speed running all the way, but it wont happen now. So I think the only option would be to somehow expand St Pancras, which will be easier said than done. Is there any possibility of rerouting SE services anywhere else? Then use that space. Or maybe go upwards, creating space above the platforms. Not easy to see an easy solution.
The most likely solution would be to move the Business premier lounge upstairs and either block off the level access to the SE platforms (which cannot be sent anywhere else) or modify the route slightly, that would then give a little bit more wriggle room in the standard lounge downstairs. Anything more drastic and you're looking at taking out retail space that funds the railway.
Regarding Waterloo as the second terminus surely the issue is the long drag on low speed 3rd rail electified lines across south London, longer journey time = less attractive unless you need Waterloo for onward travel, and poorer unit and staff utilisation because of it.
The bigger issue with Waterloo is the capacity impact of domestic services on international paths. But now it's moot because SWR has taken back the international platforms and Eurostar has the e320s which don't fit on the SE lines and removed the third rail shoes from the e300s.

== Doublepost prevention - post automatically merged: ==

Buy some more? It isn't a limited commodity. Move the existing stuff from both Ashford and Ebbsfleet.
That costs more than reopening the station it's already installed at.
But Ebbsfleet only produced relatively (to a 900 seat train) small numbers of passengers. This is not going to make sufficient difference. Stratford is more likely to produce worthwhile numbers (if the infrastructure can cope of course?)
Stratford is also closer to St Pancras, and within central London, so is less attractive as an alternative than Ebbsfleet. The only passengers that would be more attracted to Stratford than St P are those coming from East Anglia and certain parts of London. It's also an operational nightmare for Eurostar as it stops the trains getting up to the 230kph linespeed for any significant length of time before slowing for the stop.
 

RT4038

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That costs more than reopening the station it's already installed at.

Stratford is also closer to St Pancras, and within central London, so is less attractive as an alternative than Ebbsfleet. The only passengers that would be more attracted to Stratford than St P are those coming from East Anglia and certain parts of London. It's also an operational nightmare for Eurostar as it stops the trains getting up to the 230kph linespeed for any significant length of time before slowing for the stop.
I was considering this in the light of the suggestion that the Brussels / (Amsterdam) service started at Stratford, with the Paris service departing from St Pancras, in order to reduce passenger congestion at the passport control and in the waiting area. This would mean that Stratford would be the only London departure point for Brussels and Amsterdam (with pax getting there by Javelin from St. P or via other trains/buses to Stratford and the DLR link). Arriving trains would stop at Stratford and St. P

Under the current arrangements, I don't think re-opening Ebbsfleet or Ashford would make sufficient difference to passenger numbers at St. P to be worthwhile (and evidently E* think that too, otherwise they would be doing it)

It is not a very nice arrangement, but could assist in operating more trains and/or higher load factors, depending on the ability of Stratford to (a) be completed and (b) having sufficient capacity to hold such numbers.
 

zwk500

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It is not a very nice arrangement, but could assist in operating more trains and/or higher load factors, depending on the ability of Stratford to (a) be completed and (b) having sufficient capacity to hold such numbers.
However it will make less money then just sticking with St Pancras. And at the moment Eurostar need to prioritise making money within the conditions as they are.
 

RT4038

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However it will make less money then just sticking with St Pancras. And at the moment Eurostar need to prioritise making money within the conditions as they are.
That will depend on how much it would cost to do and how much demand is being choked off. When E* get to that sweet spot they can then consider the option.
 

mike57

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I was considering this in the light of the suggestion that the Brussels / (Amsterdam) service started at Stratford, with the Paris service departing from St Pancras
I think another problem is that Stratford, whilst well connected for passengers from within London it is a lot less attractive to passengers arriving from anywhere that runs into Kings Cross, St Pancras or Euston (assuming 10 mins walk down Euston Road is practical). This covers a large part of the UK from the London/Cambridge/Kings Lynn line to London/Birmingham/NW England, and everything in between, i.e. 8 out of 10 of the next largest UK cities. (depends on how you look at population, with only Bristol and Portsmouth/Southampton appearing in the top teir but outside the Euston/Kings Cross/St Pancras catchment)
 

zwk500

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That will depend on how much it would cost to do and how much demand is being choked off. When E* get to that sweet spot they can then consider the option.
Judging from the fact that Eurostar is selling the majority of the tickets it can sell, it doesn't look like demand is being choked off at all. Stratford would take several million to open, and then several hundred thousand annually to maintain.
 

RT4038

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Judging from the fact that Eurostar is selling the majority of the tickets it can sell, it doesn't look like demand is being choked off at all. Stratford would take several million to open, and then several hundred thousand annually to maintain.
I'm not doubting you. It might be cheaper than a complete rework of St. Pancras though.
 

RT4038

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I think another problem is that Stratford, whilst well connected for passengers from within London it is a lot less attractive to passengers arriving from anywhere that runs into Kings Cross, St Pancras or Euston (assuming 10 mins walk down Euston Road is practical). This covers a large part of the UK from the London/Cambridge/Kings Lynn line to London/Birmingham/NW England, and everything in between, i.e. 8 out of 10 of the next largest UK cities. (depends on how you look at population, with only Bristol and Portsmouth/Southampton appearing in the top teir but outside the Euston/Kings Cross/St Pancras catchment)
As I said, it is not a very nice solution, but possibly cheaper than reworking St. Pancras. It would only affect these passengers in the one direction, which is easily connected by the Javelin service from St. P to Stratford. Not quite as convenient as the current arrangements, I know.
 

philg999

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Interesting article on a Dutch news site today (https://www.luchtvaartnieuws.nl/nie...vZpUUPtIL4WgPnwZd4XUUQBOpbWP1pbpxLazVkyce6qd8) sorry - in Dutch but can be read with chrome autotranslate.

Summary - after the formal Thalys/Eurostar merger they will start using the A320s on the Amsterdam-Paris route, displacing the old Thalys units, a route where the full capacity of the trains can be utilised (unlike Amsterdam-London). So I guess that is confirmation that it is impossible to run any more trains to/from the enclosed Eurostar stops with the existing station capacity and that some A320s are currently sitting idle. Wasn’t expecting that one! :-/.
 
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Cdd89

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After a less than pleasant journey a few months ago, specifically the queue at Gare de Nord, I have sworn off Eurostar. Flying is cheaper, more comfortable and involves fewer queues. To be honest the only reason I ever used Eurostar was because it felt like the responsible thing to do (it was never my actual preference), but that only goes so far.

As for the St Pancras terminal size, one idea would be to move immigration processing to another building, and capture a photograph of the passenger upon completion to indicate that they have provisionally passed border checks. The faff at St Pancras could then be replaced with a simple biometric check to finalise the passenger’s exit from the UK / entry to France.
 

DanielB

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@philg999 E320's I presume, an A320 would end up clipping a lot of catenary with it's wings ;)

Posted it yesterday already in the other current Eurostar topic. Though I didn't add there that this would be a measure making sense as the Thalys units are ageing and in short supply. Some Thalys services from Amsterdam are already operated with two coupled units, so filling an E320 on those services would be relatively easy.
Shouldn't take to much additional stock as well, considering that an Eurostar set arriving in Amsterdam sits at the yard for roughly two hours before returning to London. Sending it to Paris in the mean time, while having another set run from Paris to Amsterdam simultaniously might result in more efficient usage of stock which is already there.
 

FOH

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If Eurostar thinks it's an airline it could use the same tactics. Have the £49 fare customers get on at windswept London Stratford whilst the £150 fare customers have a pleasant experience at London St Pancras.
 

Starmill

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i suspect it's political. EU citizens being prioritised at a UK terminal would not be politically acceptable. Also a lack of space.
I think that you might have turned this on its head - the UK can control who uses which lanes at the entry check, in Lille, Paris, Brussels, Rotterdam and Amsterdam. The UK cannot control who is permitted to use which lanes, or what the border guards do and how long it takes, at the Schengen entry check.
 

Bikeman78

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But it doesn't take 3 hours to check in 18 coaches of people. An e320 takes 900 people, and the passenger processing capacity is currently estimated at 1,500/hr (down from 2,200/hr pre-brexit). The issue is overloading that by running 2 900-people trains too close together.
If they are processing 1500 people per hour, then 900 people should only take 35 minutes. How many passport control booths are there at St Pancras? Assuming each person takes 15 seconds to check, then each booth could process 240 people per hour. Six booths would be 1440 people per hour.

Incidentally, the only time I've used an E-gate, I got stuck in the damn thing for five minutes. They tried to reboot it but that didn't work. They had to find a manager with a master key to let me out.
 

Peter Mugridge

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This would mean that Stratford would be the only London departure point for Brussels and Amsterdam (with pax getting there by Javelin from St. P or via other trains/buses to Stratford and the DLR link). Arriving trains would stop
Would the Javelin service be able to cope with the additional passengers and their luggage for the hop to Stratford?

The last few times I've used it, it's been very full leaving St Pancras as it is...
 

zwk500

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Would the Javelin service be able to cope with the additional passengers and their luggage for the hop to Stratford?

The last few times I've used it, it's been very full leaving St Pancras as it is...
Probably not if the whole train had to shuttle up on it, but of course there are other ways of getting to Stratford.
 

IanXC

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My experience is that the bunching of departure times is a significant part of the problem. When travelling at a time where there is a clear half hour either side of my departure it seems a lot less chaotic and stressful than when there are close departures, eg today there is 0601 to Paris and 0616 to Amsterdam, 0801 to Paris and 0816 to Amsterdam, and even 1756 to Paris and 1801 to Amsterdam. Perhaps there are pathing problems in France that result in this timetable but any effort to deal with this problem is surely going to help.

The other thing on the horizon is ETIAS. In the short term I think theres a good chance this will exacerbate the problem, but as I understand it, an UK Passport holder with ETIAS clearance will then be able to use Schengen e-gates. I have wondered stood in that queue whether the number of border staff is based on e-gates and they're just currently having to do everything manually.
 

D6130

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My experience is that the bunching of departure times is a significant part of the problem. When travelling at a time where there is a clear half hour either side of my departure it seems a lot less chaotic and stressful than when there are close departures, eg today there is 0601 to Paris and 0616 to Amsterdam, 0801 to Paris and 0816 to Amsterdam, and even 1756 to Paris and 1801 to Amsterdam. Perhaps there are pathing problems in France that result in this timetable but any effort to deal with this problem is surely going to help.
That is exactly my experience too.
 
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