ahh well i can only tell you what happened to me , i got a call but i cant remember if it was arranged or not , it was quite in depth the feedback , at that time there wasnt many jobs up for grabs , but they went through my answers on interview and how they scored it ,
it boiled down to two questions that i slipped up on , one was about london midland themselves , who owns them , where they run etc , i didnt know who owned them ( govia )
the second was a situation , drunk passenger on train being abusive , what would i do , i said id try and defuse the situation if possible and if not have them removed and i added what company guide lines permit , but they wanted me to think more about the other passengers ie maybe move people away further down the train
but i was told even with these answers and the rest of my interview was very good i scored poorly on the first question and it boiled down to points or score
i took it on the chin and it wasnt easy lol and tried again and this time ive made it
oddly enough they didnt ask either question this time round lol but i did notice the format changed somewhat , but i told them at the time id be back and i am lol
what i would ask is can you apply again and the timescales for that , youve passed the assessments , from what i can gather they are recruiting throughout the year , dont give up buddy im glad i didnt