From here:
http://www.virgin.com/travel/news/50-reasons-to-sign-the-virgin-trains-e-petition
My comments in
red
1. We have transformed the West Coast Mainline, from a struggling relic to the most frequent long-distance service in Europe. (London - Manchester and London - Birmingham, both every 20 minutes).
I think some other chaps might have had something to do with that! All those Virgin Trains track maintenance people do such a good job! :roll:
2. We’re not just a Train company, we’re a customer service company that runs trains.
What does this mean?
3. We care about our staff and our customers.
Good - But every company says this
4. We have the fastest trains and we’re getting quicker. We've slashed journey times - Manchester is now two hours eight minutes from London, down from two hours 30 minutes.
See point 1
5. We believe that an investment in your staff is an investment in the future.
See point 3
6. Best for value for money.
Subjective. Measured against what?
7. Best rated staff.
Good - but see point 6
8. Best for customer satisfaction.
Good but see point 6 - The customer is always right!
9. We'd invest more in the new franchise than anyone else.
Figures?
10. We have stuck with the franchise through thick and thin, never walking away.
WOW! how much did the compnay make out of the managment era or out of the franchise in total? I am sure you stayed for altruistic reasons
11. We listen to customers and always try to improve.
See point 3
12. Every long distance operator tries to copy us.
YOU say so. First seemed to win with another idea
13. We were the first to give its customers internet booking.
Well done. BR were the first to give people the HST - should they keep the franchise?
14. We were the first to give its customers single journeys ticketing.
See point 12
15. We give customers higher compensation when things do go wrong.
But until you do it is like getting blood out of a stone!
16. Our staff are passionate about great customer service.
Your staff are great and I assume First will keep them!
17. We've invested more in new trains than any other operator.
HMMMMMMMM did you? Did you really? I guess they arent leased then or the costs covered by the government. My mistake!
18. The Virgin brand is a byword for quality across the globe.
the brand is WHY people want you back. They associate First with crap buses and Virgin with fun exciting things!
19. We have staff who love their jobs and it shows in everything they do.
And First staff (or anyone else working) doesnt love thier job?
20. We think outside the box and dare to go where others fear to tread.
and?????????? what does this mean?
21. We love taking you around the country and want to keep doing it!
and making a decent profit. Dont dress it up as a service!
22. 15 years ago people called it Mission Impossible, we read it as I’m possible.
I think the people who designed and delivered the WCML upgrade kind of thought it was mission possible!
23. You are as much a part of Virgin Trains as we are.
Bullsh*t - we are passengers to be millked for profit
24. We were the first train company to win an Investors in People award.
Good. I was the first person in my house to parachute.
25. Because you have a voice and can make a difference.
Sorry?
26. We’re always looking to connect with our customers in any way possible, look at our ever increasing social media presence.
LM (and other TOCS) do this as well and better
27. It’ll take less than two minutes to make a difference for 15 years.
to your profit
28. We don’t just run trains, we also made over £500,000 for charity last year.
WOW - and this didnt have any taxation implication for the company at all? what nice people. But one should ask why only 500k from such a rich company
29. We’re the only train company that offers deals for customers with railcards during peak time travel.
Good - but First seem to be saying this will continue
30. 60,000 people want to work for us, from over 30 different countries, and we’re always looking for the best people to do so.
and? I want to be a footballer or a grand prix driver - aint going to happen mind!
31. Our state-of-the art electric Pendolino trains are environmentally friendly emitting at least 76% less CO2 than cars and 78% less than domestic flights.
The same domestic flights your parent compnay have just annouced form Manchester to London? Think your saving might have gone!
32. We’ve recently added capacity on our services to increase standard seating by 50%.
Good but see earlier points about new trains.
33. If you like what we did in the last 15 years you should see what we've got planned for the next 15.
You had your chance to convince the governement and lost
34. Virgin Trains has recently been named best train operator by Which? Magazine, and is top of the long-distance train franchises by the independent National Passenger Survey.
Good - but who votes for this? The sheep who sign your petition?
35. For the second time in three years, Virgin Trains received the coveted Favourite Rail Operator award at the prestigious Globe Travel awards, which recognises excellence among international hotel groups, travel operators and package holiday companies. The award was decided by customers rather than a panel of judges.
see point 34
36. We don’t follow the pack, we lead it.
WHAT??????
37. We offered free travel to military personnel on all our services, in recognition of their contribution to ensuring security.
Good- Long may this continue Give me free travel and i wil lvote for you 
38. The public trusts us for a reason, because we have earned that trust by time and time again delivering the Virgin difference.
The public trusts your brand and has no understanding of railway operations and you know this and exploit this
39. Scotland would have a far greater choice of services under our next franchise, creating a hub at Motherwell.
So if you live in Motherwell press red now........
40. We’ve proved time and again we can deliver what we promise.
based on the backs of hard work of lots of other people - then complain when these other people are slightly late in delivering a much more complicated project
41. Virgin Trains has been awarded two Kitemarks by the British Standards Institute (BSI). A first-ever for a UK train company, for its tangible efforts to reduce energy consumption on trains and at stations.
and this benefits the customer how exactly?
42. We will always fight for what is best for the customer.
So should every business. Or do you dress up whats best and most profitable for your business as best for the passenger?
43. If we get 100,000 signatures the government will discuss the issue in parliament.
no they MIGHT discuss the issue which will allow vast grand standing from your figure head chairman
44. We build our franchises on growth not cuts.
and First plan what excatly?
45. We didn’t have to be an Olympic partner to provide a gold medal winning service for athletes and customers alike.
Sorry you have lost me....
46. We take everyone from Olympians and Paralympians to Brad and Angelina, to a little old lady going to see her grandchildren, you’re all VIPs to us.
right. So you carry passengers. THIS is a reason for continuing your franchise? :roll:
47.This isn’t our network, it is not the government's, it is yours and it deserves to be run responsibly and with the best interests of the customer and the country at its very core.
our survey says.......
48. Virgin Trains has spent 15 years getting you where you need to go but this time we need your help.
thnaks but i paid you for the journeys. Where do i bill you for this service?
49. People think what we do is easy, until they try and copy it. You can teach anyone to do a job but you can’t teach somebody to care. We care.
I care about my job thanks. And this should get you a franchise because?
50. Virgin Trains is not just a company it is part of a Virgin group, which shares a vision. A vision that continues to be innovative and daring and which strives constantly to showcase the true greatness of Britain. We strive to achieve this by empowering our employees to continually deliver an unbeatable customer experience.
WOW Corporate mission statement alert.
And one more for luck...
51. In the time it takes for you and 41 and a half of your friends to complete this petition we could have taken you from Birmingham to London Euston.
great. Those Virgin track guys are fantastic :roll:
this is the kind of bullsh*t that Virgin know the public will lap up as they have no idea how the railways in this country opperate.
Listen guys, just give it up, you lost. Accept it as you are starting to look childish and stupid. You may also harm your chances of getting other franchises
